PRIVACY POLICY

TOP BRAND SHOWROOM S.L. undertakes to protect your privacy. This Privacy Policy explains how we collect and process your personal details and what are your rights and options available. Please check our Cookies Policies as well, where we explain how we use Cookies and other website tracking devices through our website.

Who is responsible for processing your personal details?

TOP BRAND SHOWROOM S.L. with Tax ID No. B-42659284, registered address at Ptda.  Perleta - La Palera 41, Postcode 03295 - ELCHE- ALICANTE, telephone number 966 177 990 and e-mail: protecciondedatos@topbrandshowroom.com are responsible for processing your personal details. Therefore, we guarantee their security and confidentiality during their processing pursuant to the EUROPEAN DATA PROTECTION REGULATION (EU) 679/2016, in addition to any further regulations that may apply.

What is the purpose for processing your personal data?

At TOP BRAND SHOWROOM S.L., we process your data within the scope allowed by the GDPR, as well as current regulations that may apply. In either case, your data shall only be processed for specific, expressly stated, legitimate purposes, and shall not be processed in any manner that is not compatible with the above purposes. More specifically, the above processing shall consist of:

Replying to your queries, applications and requests.

Managing the contractual relationship and providing the consultation services requested by customer.

Dealing with your telephone calls.

Issuing receipts for charges made in concept of services supplied to customer.

In order to provide the correct services requested, the required customer's personal details shall be processed in order to monitor our performance during the supply of services.

Undertaking any administrative, tax and accounting paperwork as may be required to comply with our contractual commitments, as well as tax and accounting obligations.

Compliance with our legal obligations.

Analysing and improving our services and communications with customers.

Supervising and assessing compliance with our rules and policies.

Managing the remittance of information and potential business via any methods in case of explicit consent.

What is the legitimisation for processing your data?

Legitimisation for our processing of personal details is undertaken at all times pursuant to the stipulations included in article 6 of the GDPR, as well as article 8 of Act 3/2018. Where the legitimisation for the main use of personal details is not justified by the above legal bases, we shall request consent from those individuals involved prior to any processing.

How long shall your data be held for?

All personal details shall be preserved during the time required to provide the service, or provided that the individuals involved have not withdrawn their consent. All details shall be subsequently deleted pursuant to the stipulations included in the data protection regulations. This shall imply their blocking while remaining available only upon request by the Courts, Ombudsmen, Tax Agency or the relevant Public Authorities during the period required until expiry of any potential actions that may arise prior to their total elimination after the above period.

Who is your data shared with?

We hereby inform you that all details provided shall be shared with as many different suppliers of products and services as may be required in order to carry out the requested processing. Our suppliers are under the obligation to only use the details provided exclusively in compliance with the requested service. All personal details processed by TOP BRAND SHOWROOM S.L. for the above mentioned purposes may be shared with the following third party companies depending on the legitimisation source for each communication:

Public Authorities in all cases foreseen by legislation.

National law enforcement agencies.

Banks and financial entities involved in the charges arising from the services supplied.

Credit rating agencies and other fraud prevention systems

What are your rights?

Rights:

More specifically, and regardless of the purpose or legal base behind the processing of your personal details, you shall be entitled to:

Access rights: all individuals shall be entitled to receive confirmation regarding whether or not

TOP BRAND SHOWROOM S.L. is processing any personal details that they are concerned with.

 Rectification rights: You are entitled to access any of your details that we may hold as well as to request that these are rectified in case of inaccuracy.

Right to erasure: when the details gathered are no longer required for the purposes that they were collected for.

Right to request data processing restrictions:  you may request us to restrict the processing of your data. In these cases, we shall only retain them for the purposes of raising or responding to any complaints.

Right to data portability: you are entitled to receive a copy of your corresponding personal details in a structured manner, in a widely used and machine readable format, and to transfer your details to a different personal data manager.

Right to withdraw any consent given: entitlement to withdraw any consent previously given to process your personal information. However, withdrawing your consent shall not affect the legality of any processing of your personal information before your consent was withdrawn

Exercising your rights

TOP BRAND SHOWROOM S.L. undertakes to maintain the confidentiality of your personal details and to guarantee that you shall be entitled to exercise your rights. In order to exercise your rights at no additional cost, please send us an email to protecciondedatos@topbrandshowroom.com indicating the reason for your request and the right that you wish to exercise. Please note that, pursuant to law, you must provide a copy of your National or Foreign ID card as an essential requirement. We also hereby notify you that, in line with our transparency policy, you may also request a form to exercise your rights above via any of the following methods: in person at our headquarters or by email. Likewise, we hereby inform you that you shall be entitled to file a complaint with the relevant supervisory Authority in the event that you were not satisfied with the outcome when exercising your rights.

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